With the Winter 16 release, salesforce released a feature that allows admins to block certain patterns from being captured by Live Agent chats. This was really the first time salesforce had released a feature to address what happens if you…
If you have a lot of users – either Internal or Community users – and if you have a very active instance of salesforce – you are probably leveraging Public Groups and Chatter Groups extensively. As you create more of…
We’re very excited to announce our latest release of BREeze – BREeze 3.0. When we launched BREeze over two years ago, the vision was to provide a Salesforce rules engine platform that could assign any field on any object at…
If you’re a power administrator of Salesforce, you’re probably already close to hitting your workflow limits on an object – or maybe even already hit it and been getting creative trying to get around these limits. One of the things…
Salesforce’s ability to easily add new custom objects is one of its strongest features. For the most part, the custom object has all of the functionality you have on standard objects – in some cases even more – such as…