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Make Your Salesforce Community Stickier with Fave&Follow

You've spent a lot of energy, time and money building out your Salesforce Community. As part of that Community, you've worked hard to develop content for your members such as Knowledge Articles, Marketing Collateral, or even static pages that contain…

Breeze 4.0 – Smart Processing And Other New Features

It’s hard to believe it’s been nearly four years since we rolled out our first version of BREeze. Early on when we first launched BREeze the vision was mostly around expanding the standard assignment rules, but instead of being restrained…

Block Sensitive Data Or Patterns In Salesforce

With the Winter 16 release, salesforce released a feature that allows admins to block certain patterns from being captured by Live Agent chats. This was really the first time salesforce had released a feature to address what happens if you…

Announcing Breeze 3.0

We’re very excited to announce our latest release of BREeze – BREeze 3.0. When we launched BREeze over two years ago, the vision was to provide a Salesforce rules engine platform that could assign any field on any object at…

Consolidate Salesforce Workflows Into A Rules Set

If you’re a power administrator of Salesforce, you’re probably already close to hitting your workflow limits on an object – or maybe even already hit it and been getting creative trying to get around these limits. One of the things…

Assignment Rules For Custom Objects

Salesforce’s ability to easily add new custom objects is one of its strongest features. For the most part, the custom object has all of the functionality you have on standard objects – in some cases even more – such as…

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